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About the App
Plan, schedule and network with ease.
Allow us to introduce you to the Seatrade Maritime Crew Connect Global App, your digital event companion on your phone!
The Crew Connect Global App is designed to empower you to get the most from your event experience by helping you network and organise your schedule.
The App is free for all registered attendees, and can be downloaded from the App store now!
Getting started
Within 48 hours of registering, you should recieve an invitation with instructions from Swapcard, our official App provider.
Download the App
Search for Informa Markets Events in your App Store. Swapcard is our App provider, and a trusted partner of Crew Connect Global.
Sign in
Use the email address that you used when registering for the event. You will then be taken to the Informa Markets Maritime and Logistics Community.
Get started!
From there, click on Crew Connect Global 2024. You will be asked to "join the event". Simply click "join" and you are ready to get started!
Frequently Asked Questions
If you can't find the answer to your query, please get in touch with our team today,
When you enter the App for the first time, you will be asked to provide the email address that you used to register for Seatrade Maritime Crew Connect Global 2024 and then set a password.
You will then be taken to the Informa Markets Maritime and Logistics Community. If you tap on this Community, you will then see a list of Events you have access to, including Crew Connect Global 2024. Tap on this event, and you will be taken to the Event App.
Note: If you attended Crew Connect Global in 2023, or any Informa Markets event that used Swapcard in the past, you will be asked to enter the password associated with your email address. If you cannot remember your password, you can either request a reminder to reset it or request an OTP (One Time Password).
At the bottom of the App, you will see a bar with four icons. In the bottom right hand corner, you will see a person. Tap on this, and then onto where you see your name at the top of the screen.
At the bottom of the App, you will see a bar with four icons. In the bottom right hand corner, you will see a person. Tap on this, and then onto “push notifications”.
Simply tap on “Agenda”. From here, you will see a list of conference sessions, split by day. Once you find the session that you want to add to your schedule, tap on the bookmark icon which is to the right of the session title.
To find all your booked sessions, go to “Conference Agenda”.
If you are exhibiting at the show, you will be able to access your ‘Exhibitor Centre’ in your profile. From this page you will be able to open the exhibiting profile attached to your personal profile and update the company details. In the menu, you are also able to add new team members to your exhibiting profile as well as retrieve you’re scanned leads.
What is the Exhibitor Centre?
Think of the Exhibitor Centre as your company’s home base. Here you will find everything you need to steer your company to event success:
1. Company profile – create an exceptional profile, add social media links, upload marketing assets, and add products to increase discoverability
2. Company Meetings – accept company meeting requests and assign team members to planned meetings. You can arrange online meetings prior to the event, as well as prebook onsite meetings with your prospective customers.
3. Leads Board – download your company leads at the click of a button.
4. Your Team – manage your team member’s visibility and lead sharing.
To find attendees, search for content sessions or send messages you need to switch back to the main platform. To do this, select “Switch to the event” in the top right.
If you need any help regarding the event platform & App, please contact the App Team.
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